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<< Back to testimonials  Carolyn Strand -www.rockedout.comFor ROCKEDOUT.COM, our online shopping site is absolutely critical to our business; it has to be everything a great bricks and mortar shop has to offer, and more. So when we needed to move from our existing site which wasn't meeting either our or our customers needs, we needed to do it quickly and cleanly with little or no interruption in service. We needed much more control over content and features along with the ability to make changes quickly and easily, it needed to be cost effective, and with Christmas rapidly approaching it needed to happen yesterday. Within 48 hours of our first conversation with Red Eye Media about ShopMaker, our site had moved and the new store was up and running. Richard quickly integrated our payment processes and had everything ready so we could configure ShopMaker before we made the technical changes to direct customers to the new system. We worked around the clock to bring all our products across, create and load our graphics and get it all working, but the ShopMaker interface made it as easy as it possibly could be, and Richard at Red Eye Media was (and always is) on hand to point us in the right direction when we got lost. Within the first week of the new ROCKEDOUT.COM being live, we saw a significant improvement in orders coming through from our online advertisements - the click through rates matching sales more closely. We can manage our orders, products, categories, shipping costs, discounts, graphics and layouts in a matter of seconds. We can get website stats, manage email addresses and transfer files to our system without a hitch, and everyone has found the system simplicity itself to use. |
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